AFTER SALES

Dedicated service and
spares team

We have an available, professional and dedicated team that guarantees a competitive service to our customers over the long term. At Periplast, customers can rely on a first-class service that is far from over when we build the system. A solid understanding of the processes and technical requirements: it is important to provide maximum added value in the area of after-sales service, and to effectively support our customers in implementing their objectives.

SERVICES

REMOTE SERVICE

Assistance just a click away

ORIGINAL SPARE PARTS

Extensive catalog and stock of original parts available

COMPREHENSIVE SERVICE CONCEPT

Periplast services are complete

TRAINING OF CUSTOMER´S STAFF

Equipment training provided

PLANT OPTIMIZATION

Optimisation of existing equipment

Commitment

Periplast undertakes assembly and commissioning anywhere in the world. We train our customers' employees: from specialised training in process-related techniques and proper maintenance to the operation of control technology. We are also at our clients' disposal when it comes to drawing up safety standards. Maintenance work, carrying out inspections and repairs, as well as a spare parts delivery service, is a matter of course for us.

That's why we only use original parts as part of our services. This is the only way to meet our quality standards and those of our customers. Whether it's Australia, Angola or Chile, our customer service is available with cross-cultural experience and expertise, everywhere in the world!

We provide unique technical support and ensure that each system fulfils the exact requirements for which it was designed.

Renovation plays an important role in optimising factories. The adaptation of systems to current and future requirements, with an increase in efficiency and productivity and a reduction in operating costs at the same time, are the requirements for economical renovation concepts.

To provide maximum system availability, remote service is recommended. This includes performance parameters such as extensive remote diagnostics, preventive inspections, reactive failover via VPN or internet, as well as software updates. A professionally executed remote service is often more affordable and faster than an on-site service.

Idalina Leal

AFTER SALES MANAGER